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Philippine Airlines Cancellation Policy: Your Easy Guide

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Philippine Airlines Cancellation Policy

Understand Philippine Airlines' cancellation policy in this article and comprehend how to cancel Philippine Airlines tickets, what to do when Philippine Airlines cancels flights today, and grasp the Philippine Airlines refund policy.

Philippine Airlines Cancellation Policy

On Philippine Airlines you must cancel your flight within a period if you wish to have a full refund. If your departure is 7 days after the day you booked your ticket and you cancel the ticket following 24 hours of booking then you are eligible for a complete refund. In case you have not canceled your ticket by the day of departure you will be considered a ‘no show’ and will be charged for it. Over that, you will not get any refund unless you have a valid reason for not showing up.

To avoid a no-show fee, if you are unable to make your flight you must inform the airline via contacting the Reservations center at least one day before the scheduled departure. Note that as per Philippine Airlines cancellation policy, cancellation charges and refund eligibility are based on your ticket type, time of cancelation, and trip details.

Philippine Airlines Refund Policy

Your refund eligibility is decided by the fare type you have bought and the time of your ticket cancellation. Depending upon the fare you can get a complete, partial, or no refund at all on cancelation per Philippine Airlines cancellation policy. Tickets purchased with a credit card are refunded within 7 working days, while tickets purchased with cash or check are returned within 20 business days. Check out below Philippine Airlines refund policy for each fare:

Flex fares (Economy and Business Flex) are completely refundable.
Fully utilized fares (Economy Saver, Premium Economy, and Business Value) are partially refundable, depending on the itinerary.
Partially utilized fares (Economy Supersaver, Economy Saver, Premium Economy, and Business Value) are not refundable.

How do I cancel my Philippine airline ticket?

You can book your ticket, cancel it, and request a refund online via the PAL website, mobile app, Reservations Hotline, or Ticket Office. If you purchased your ticket via a third party (online agent, travel agent, or airline) and wish to amend or cancel it, please contact them directly. You can also cancel a Philippine Airlines ticket via offline methods such as:

Call or visit a local PAL office in your region.
Through a Philippine Airlines ticket office.
Send an email to onlinebooking_refunds@philippineairlines.com.

How much is the PAL cancellation fee?

The cancellation fee depends upon the ticket type and your itinerary. Also, your fare class will tell you if you can or cannot cancel your flight. According to Philippine Airlines cancellation policy, economy supersaver tickets do not allow cancellation of the ticket. Take a look at the below depicting the cancellation fee as per Philippine Airlines cancellation policy:

For the USA - Philippines (Unused/Partially Used): fee ranges from USD 100 to USD 250.
For Canada - Philippines (Unused/Partially Used): fee ranges from CAD 100 to CAD 250.
London - Philippines (Unused/Partially Used): fee ranges from GBP 100 to GBP 200.
Australia - Philippines (Unused/Partially Used): fee ranges from AUD 35 to AUD 190.
Auckland - Philippines (Unused/Partially Used): fee ranges from NZD 35 to NZD 210.

Philippine Airlines Canceled Flights Today

There are scenarios where the airline only cancels your flight. Those scenarios can be bad weather, mechanical problems of aircraft, or personnel shortages. According to Philippine Airlines cancellation policy, If Philippine Airlines cancels flights today, you can opt for the below-mentioned things: