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Cancelling Flights with Singapore Airlines




Singapore Airlines is one of the most well-known airlines in the world, with a wide range of destinations and exceptional customer care. Nevertheless, if a traveler's plans change at any point, they could have to cancel their arrangements. Understanding the airline's cancellation policy is essential to removing doubt and extra costs.

Table of Content 


  • What is the Singapore Airlines cancellation policy?
  • How much is the cancellation fee for a flight?
  • What is Singapore Airlines’ Refund Policy?
  • Singapore Airlines’ 24-Hour Cancellation Policy
  • How to Cancel Your Flight Within 24 Hours?
  • Steps to Cancel Flights on Singapore Airlines: Using the Cancellation Policy
  • Conclusion
  • FAQs


What is the Singapore Airlines cancellation policy?

  • If a passenger's ticket is on a refundable tariff, Singapore Airlines permits them to cancel it online and receive a complete refund. 
  • You're entitled to a complete refund if you purchased refundable airline tickets from Singapore Airlines. 
  • You may be eligible for a partial refund, which would only cover the refundable taxes, if you purchased non-refundable airline tickets. 
  • You have a specific period of time on your reservation to cancel if you want to receive the entire value of your flight ticket.
  • If you purchase a ticket with Singapore Airlines, you have 24 hours to cancel it without incurring any fees. 
  • Additional rules might be implemented when canceling tickets for travelers from various geographical areas. 
  • If you have booked your tickets with a partner airline, Singapore Airlines' cancellation policy applies to the entire journey, and each passenger is carrying a reservation for the same itinerary.

How much is the cancellation fee for a flight?

Usually, it's preferable to make a flight adjustment instead than canceling with Singapore Airlines.


Fare type

Change policy


No changes are allowed.


Changeable with a fee.


Changeable with a fee.


Free changes.


Free changes.

Fees for changes

Saver fare

Advantage fare

Dates change on Singapore Airlines flights



Other changes on Singapore Airlines flights



Changes on partner airlines



Redeposit of miles



What is Singapore Airlines’ Refund Policy?

Singapore has a very rigorous refund policy.There are cancellation fees associated with even the most expensive fare types. It can be preferable to modify your flight rather than completely cancel it if your plans change. In certain circumstances, Singapore Airlines could be obligated to provide you with a full refund. The first is if you cancel your reservation within 24 hours and your flight is more than seven days out, as we covered above.

  • Refund Eligibility: The kind of fare and the terms of the ticket determine who is eligible for a refund. 
  • Whereas non-refundable tickets might only be refundable for taxes and surcharges, fully refundable tickets are guaranteed a complete return. 
  • Refund Processing Time: Typically, refunds are handled in a span of seven to twenty-one working days. However, depending on the payment type and bank processing times, the duration may change. 
  • Refund Amount: Any relevant cancellation costs are subtracted before calculating the refund amount.

Singapore Airlines’ 24-Hour Cancellation Policy

With Singapore Airlines' 24-hour cancellation policy, customers can change their plans without paying a fee, as long as they do so within 24 hours of making their purchase. This policy recognizes that plans might change at any time and is intended to provide passengers with flexibility and peace of mind.Knowing this guideline in advance will ensure a stress-free travel experience, whether you're scheduling an early-bird holiday or a last-minute business trip.

How to Cancel Your Flight Within 24 Hours?

Take these easy steps to cancel your flight during the 24-hour window: 

  • Go to the "Manage Booking" area of the Singapore Airlines official website. To access your reservation, enter your last name and booking reference. 
  • To complete the cancellation procedure, select the option and follow the on-screen instructions. 
  • Make sure you get an email or notification confirming that the cancellation of your reservation was successful.

Other options for getting your money back

  • If you need to cancel your flight, you might be able to get your money back even if you bought a nonrefundable ticket. Travel insurance may kick in and cover your costs, depending on the reason for the cancellation.
  • Free travel insurance is a feature of several different travel credit cards. All you have to do is use your card to book your flight, and coverage will begin immediately. For instance, Chase Sapphire Reserve® travel insurance protects you in the event of a qualifying illness or injury, inclement weather, jury duty, quarantine, and more.  To make sure your vacation is covered, you can also get travel insurance. Your policy's limitations can be comparable to those of the credit card insurance, depending on what you purchase.

Steps to Cancel Flights on Singapore Airlines Using the Cancellation Policy

  • Go to the website of Singapore Airlines: Visit the "Manage Booking" area of the official Singapore Airlines website.
  • Enter the details of your reservation: To access your reservation, enter your last name and booking reference number. 
  • Choose Which Flight to Cancel. 
  • Select the section of the flight you want to cancel.
  • Examine the terms of cancellation: Verify the cancellation policies listed on your ticket, along with any associated costs. 
  • Verify Cancellation: To confirm the cancelation, adhere to the instructions. After the procedure is finished, you will receive an email confirming it.


Singapore Airlines' 24-hour cancellation policy, which provides flexibility and certainty to customers in an unpredictable environment, is a tribute to the airline's customer-centric strategy. You may book your trips with Singapore Airlines with confidence if you comprehend the subtleties of this policy and realize that you can cancel without incurring any fees as long as you do so within the first day of making your reservation. With regulations that take into account the dynamic nature of travel planning, Singapore Airlines continues to be a top option for anyone looking for a smooth and worry-free travel experience.


What is Singapore Airlines’ 24-hour cancellation policy?

Singapore Airlines allows passengers to cancel their bookings within 24 hours of purchase without incurring any penalties, provided the flight is scheduled to depart at least seven days later.

Do all ticket categories fall under the 24-hour cancellation policy?

Yes, the policy applies to all ticket types purchased through Singapore Airlines’ official channels, regardless of the fare class or destination.

How can I cancel my Singapore Airlines flight within the 24-hour window?

To cancel your flight, visit the Singapore Airlines website, go to the ‘Manage Booking’ section, enter your booking details, and follow the instructions to cancel your flight.

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