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TUI Holiday Cancellation Policy - Fees

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TUI's holiday cancellation policy is straightforward and analogous to other airlines with some minor changes. In this post, you will learn about TUI's holiday cancellation policy, cancellation fees, steps explaining cancellation, and compensation if TUI cancels or delays your flight.

TUI Holiday Cancellation Policy

You will be charged a cancellation fee if you cancel your TUI holiday booking. Unless you cancel your ticket within 24 hours after booking. The TUI cancellation charges are entirely dependent on the type of ticket you have, your destination, and how near your departure date is when you make the cancellation. Let's delve more into the TUI holiday cancellation policy.

What happens if I cancel due to a medical issue? Refunds for illness-related cancellations vary depending on the nature of the medical problem. That is, if you have an unexpected medical issue, such as an accident, you can cancel and receive a full refund as per TUI holiday cancellation policy otherwise, you will be entertained only if you have travel insurance.

According to the TUI holiday cancellation policy, if you knew there was a medical condition but still booked the flight, the insurance company will not cover the claim. In this circumstance, you must pay the cancellation fees.

If you have TUI Travel Insurance and need to file a claim, contact AXA Insurance at 0330 024 8094. Monday to Friday, 8:00 a.m. to 6:00 p.m. is the customer assistance hours, and on Saturdays, from 9:00 a.m. until noon.

How To Cancel Tui Holiday?

TUI allows you to cancel and modify your trip arrangements. If you made your reservation using TUI Airways' official website, you can cancel it by visiting the website again. Take a look at the steps below to understand 'How to cancel a TUI Holiday?'

  • Access the 'Manage My Booking' portal.
  • The window will ask for your booking ID or confirmation number, as well as your name.
  • After inputting the information, all of the bookings associated with these details will be retrieved, and you will be able to amend or cancel them as needed.
  • If you made your reservation through a third-party agent, you only need to notify them, and they will handle the cancellation.

What are the TUI cancellation fees?

The amount of money you have to pay as a cancellation penalty varies depending on your ticket type, cancellation period, and destination by TUI holiday cancellation policy. For example, if you cancel 70 days or more before your departure, the airline will only receive the deposit, and as the departure date approaches, the entire fare value will be lost. TUI's cancellation fees are different and higher for foreign flights. In brief, the chargers are:

  • In some situations, the airline will charge you a cancellation fee in addition to a processing charge.
  • The fees will range from $16 to $38 (€15 to €35).
  • If you cancel your TUI holiday ticket after 24 hours of booking, you will be charged $38 (€35) in TUI cancellation fees.
  • TUI's cancellation fees for foreign flights are higher than for domestic flights, as is the case with all airlines.
  • If you have travel insurance, you can cancel your flight for free up to 10 minutes before the scheduled departure time.

TUI Cancelled Flights Policy 

In case, TUI cancels your flight then they will give you the option to rebook your flight, else you can ask for a refund or you will be compensated. You can make a new reservation by going to the TUI website.  

TUI compensation for canceled flight

TUI Airways is liable to pay you compensation money in cases where it delayed your flight for more than 3 hours. In the scenario, where TUI canceled your flight 14 hours before departure then you are eligible for compensation money as stated by TUI's holiday cancellation policy. Note that compensation is given only when the reason for cancellation is something the airline could have taken care of. Otherwise when the cancellation is due to bad weather then you will not get compensated.

In the case of bad weather, the food and accommodation need to be taken care of, otherwise the airline takes care of it.

How much is Tui flight cancellation compensation?

The compensation you will get as per TUI's canceled flight policy is completely associated with how long your flight was. Check out the list below for a detailed illustration of the compensation money as per flight hours following the TUI holiday cancellation policy:

  • Flights shorter than 1,500 km: Get £220 per passenger
  • Flight between 1,500 and 3,500 km: Get £350 per passenger
  • Flights of over 1,500 kilometres within the EU: Get £350 per passenger
  • Flights of over 3,500 kilometers outside of the EU: Get £520 per passenger

FAQs

  • How much time does it take for your account to be credited with the refund?

Tickets purchased with cash typically take 20 days, while those purchased with a credit card take 7 days under the rules of the TUI holiday cancellation policy.

  • How much is TUI flight cancellations compensation?

According to TUI holiday cancellation policy, plane ticket cancellations are followed by compensation, when applicable. The reimbursement amount is determined by how long or short your flight is.

  • What are the TUI cancellation fees?

Yes. According to TUI holiday cancellation policy, if you cancel your ticket, you must pay TUI cancellation fees, which range from $16 to $38.


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