Turkish Airlines Cancellation and Refund Policy

Vacationing is, in fact, a very happy occasion. However, altering the schedule is a very unpleasant process. There are moments when you want to alter the itinerary, and other times when you want to postpone or abandon your trip.

Purchasing tickets on Turkish Airlines is as simple as making changes to them!

What you need to know about Turkish Airlines' cancellation policy is as follows:

Table of Contents

What is the Turkish Airlines cancellation policy?

How much does Turkish Airlines charge as a cancellation fee?

What is the Turkish Airlines Refund Policy?

How do I cancel Turkish Airlines tickets?

1. cancel Turkish Airlines tickets online
2. cancel Turkish Airlines tickets offline.

How do l apply for a refund on Turkish Airlines

Turkish Airlines 24-Hour Cancellation Policy

Turkish Airlines Cancellation Policy for Domestic Flights

Turkish Airlines Cancellation Policy for Business Class

Turkish Airlines Cancellation Policy for Economy Class

Turkish Airlines Cancellation Policy for Non-Refundable Tickets

Turkish Airlines Cancellation Policy for Award Tickets

What is the Turkish Airlines Cancellation Policy? 

Turkish Airlines has a thorough cancellation policy in place to guarantee an easy travel experience. The policy covers a range of situations, including costs, refunds, and exceptional circumstances like illness or denied visas. Fundamentally, you become acquainted with this policy to understand your options and prevent any needless problems. 

How much does Turkish Airlines Charge as a Cancellation Fee? 

It's critical to understand any penalties or costs that can be incurred when canceling a flight on Turkish Airlines. According to Turkish Airlines cancellation policy, the following are important details about cancellation fees:

• For cancellation and refund transactions made 12 hours or more before domestic flights, TRY 525 is deducted. Refunds will be issued for the leftover sum, less the ticketing service charge. Classes Q/T/L/V/P/W/U are non-refundable.
• Procedures for cancellation and refunds completed 12 hours or more before the flight for flights between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan will result in a TRY 985 reduction. Class L, V, P, W, and U are not refundable..

What is the Turkish Airlines Refund Policy? 

According to Turkish Airlines' refund policy, ticketing service fees will not be refunded under any condition. Domestic flights between the Republic of Türkiye and the Turkish Republic of Northern Cyprus-Ercan are not eligible for refunds or cancellations within 12 hours of the flight.

After the flight, the ticket cannot be returned if the flight right is not exercised (no-show). Only the airport tax is refunded.  

Connecting flights between Turkish Airlines and AnadoluJet are subject to the cancellation and refund policies of Turkish Airlines.

How do I Cancel Turkish Airlines Tickets? 

Cancellation of tickets is easier than you think. You can get your ticket canceled either by calling them directly or by visiting their website. 

• Cancel Turkish Airlines Tickets Online.

 According to Turkish Airlines cancellation policy, you can follow the below steps to cancel your ticket:

• Go to Turkish Airlines’ official website: turkishairlines.com.
• Sign in to your account. 
• You will have a ‘My trips’ section. Click on it.
• They will ask for your booking ID and your last name; fill those out, and you will see all your reservations.
• Select the flight you want to cancel and click on the ‘cancel flights’ option in the last.
• Now keep doing as the screen says and confirm your reservation.
• Request a refund. The refund amount for Turkish Airlines’ canceled flights usually comes in 7 to 10 business days. 
• The refund will be credited to you in your original method of payment.

• Cancel Turkish Airlines Tickets Offline.

Turkish Airlines customer care people are available for passengers 24/7. To cancel your ticket, just call them and ask them to cancel your reservation. They will ask you to give them your booking number and other details. A booking ID or number was given to you by ticket confirmation email.

Their headquarters contact details are: +90 212 463 63 63

  Fax: +90 212 465 21 21

They have different contact details for different countries. You can get that from their website very easily. Just go to the website and click on the help center tab.

How do I Apply for a Refund on Turkish Airlines?

Refund money depends on the route, stops, and the time of cancellation.

According to Turkish Airlines' refund policy, if you have purchased a fully refundable ticket, you are entitled to a full refund of the ticket fare.

However, you will only receive a ticket refund for the tax component of the entire cost if you cancel your Turkish Airlines non-refundable tickets.

According to the Turkish Airlines cancellation policy, they will process the refund within 20 business days and credit it to your account.

Turkish Airlines 24-Hour Cancellation Policy

According to Turkish Airlines’ cancellation policy, you can cancel your reservation within a 24-hour window for free. If you cancel your reservation within 24 hours of booking it, you will not be charged any Turkish Airlines penalty fee. 

 The following are some perks of the Turkish Airlines 24-hour cancellation policy:

• Both domestic and international flights are subject to the 24-hour cancellation policy.
• To be eligible for a fee-free cancellation, the cancellation must be made by 24 hours from the original booking time.
• You can receive a complete refund of your ticket price if you cancel within the allotted period.
• You can alter your trip plans as necessary, giving them flexibility and peace of mind, thanks to the 24-hour cancellation policy. 

Turkish Airlines Cancellation Policy for Domestic Flights

Turkish Airlines has separate rules and regulations for domestic travel. There will be a cancellation fee if you need to cancel a domestic flight. The Turkish Airlines penalty fee will be based on the type of fare and the cancellation time.

Ecofly: Cancellations and refunds are not permitted within 12 hours of the flight. Otherwise, 525 TRY will be deducted. 

Extrafly: The ticket service fee is not refunded at all. Cancellations will not be entertained when only 1 hour is remaining for departure. Otherwise, 560 TRY are deducted for cancellation.

Primefly: 490 TRY are redacted if a cancellation is made before 1 to 12 hours of departure. Rest assured, all rules are similar to those for Extrafly tickets.

Turkish Airlines Cancellation Policy for Business Class

Turkish Airlines provides its business-class customers with a different cancellation policy. When compared to other classes, business-class tickets typically provide greater flexibility and larger refund amounts. 

The ticket service fee is not refunded at all. Cancellations will not be entertained when only 1 hour is remaining for departure. 820 TRY are redacted if a cancellation is made before 1 to 12 hours of departure. If the scheduled flight is more than 12 hours away and you want to cancel, a Turkish Airlines penalty fee is not applied.

Turkish Airlines Cancellation Policy for Economy Class

Turkish Airlines' standard guidelines apply to passengers traveling in Economy Class when it comes to cancellations. 

Ecofly: It cannot be canceled or refunded.

Extrafly: They will charge 60 euros or 70 USD, and tickets will not be refunded.

Primefly: Refunds will be subject to a penalty of 120 EUR/140 USD. 

Turkish Airlines Cancellation Policy for Non-Refundable Tickets

Non-refundable tickets have limitations when it comes to cancellations. However, Turkish Airlines' cancellation policy has options for non-refundable tickets as well. Here's what you should know:

• Travel voucher: Instead of a refund, Turkish Airlines can offer a travel voucher. This voucher can be used towards a future Turkish Airlines booking, but it has to be used within 365 days.
• Change of travel dates: Turkish Airlines occasionally permits travelers with non-refundable tickets to modify their departure and arrival dates without paying a cancellation fee. There can be fare variations, though.

Turkish Airlines Cancellation Policy for Award Tickets 

You can cancel an award ticket and instantly receive your miles back into your account over the phone. On a per-transaction basis, you will be assessed a ticket cancellation cost of TRY 50 for domestic flights and USD 25 for international flights. 

FAQs

What is the penalty if I want to cancel my Ecofly ticket before 6 hours of departure?

According to the Turkish Airlines cancellation rules, you will not get any refund.

What is the cancellation fee for award tickets?

The cancellation policy of Turkish Airlines states that you will be charged 50 TRY for domestic flights and 25 USD for international flights, and the rest will be given back to you as credit.

Can I make changes to my itinerary when I have a non-refundable ticket?

Yes. According to Turkish Airlines' cancellation policy, you can make changes to your non-refundable tickets free of charge, but you have to pay the difference, if any.